Refund policy

30-day money-back guarantee

If Maren isn't right for you, contact us within 30 days of delivery and we will refund the product price of your order, even if the tub is opened. One money-back refund per customer.

To start a refund, reply to your order confirmation email or use our contact page with your order number. We confirm by email and refund to the original payment method, usually within 5 to 10 business days after approval.

Damaged or wrong items
If your order arrives damaged or you received the wrong item, contact us within 30 days of delivery with a photo and we will replace it or refund it at no cost to you.

Subscriptions
You can skip or cancel a subscription at any time before the next order is processed. Orders that have already shipped follow the policy above.